FAQ
FAQ
What are IL FORTE Jewels?
IL FORTE Jewelry was created to tell the story of your favorite places and carry them with you. The collection features 925 Sterling Silver charms dedicated to monuments, symbols, and significant places of Tuscany, designed to be combined and worn to create your own story.
Where are IL FORTE jewels created?
IL FORTE was born in Tuscany, in the heart of Garfagnana, a land rich in history, traditions, and places of strong symbolic value. The project comes to life from the Pellegrineschi family's experience in the world of jewelry and the desire to transform the bond with the territory into something to wear and cherish over time.
What is Brand’s philosophy?
We believe that a piece of jewelry can be much more than a simple accessory. It can tell the story of where we come from, the places we love, and the experiences that are part of our history.
What does "Shape your story" mean?
The starting point is our Made in Italy woven leather bracelets, crafted with special attention to the quality of the materials and finished with a 925 silver clasp. To these, you can add the IL FORTE charms that best represent you, choosing from monuments, symbols, and subjects linked to places, memories, and experiences.
Are IL FORTE's pieces of jewelry Made in Italy?
Yes. IL FORTE deeply believes in the value of Italian production and craftsmanship, which are fundamental elements of our identity and the way we conceive every piece of jewelry. We pay great attention to every phase of creation, from design to finishing, relying on artisanal expertise capable of highlighting even the smallest details. We also select high-quality materials, such as 925 Sterling Silver and Italian-crafted leather, with the goal of creating jewelry that is both beautiful to wear and designed to last over time.
Can I suggest a monument or symbol for a new IL FORTE Charm?
Yes. IL FORTE is always looking for new stories, places, and connections to tell through its jewelry.
A dedicated form is available on our website where you can send us a proposal, telling us about the place, monument, symbol, or story you would like to see transformed into an IL FORTE piece of jewelry.
Every suggestion is carefully evaluated, because behind every new creation we always look for something that holds authentic meaning: a connection to a community, a tradition, a region, or a memory capable of being shared.
New proposals can come from individuals, local businesses, jewelry stores, associations, or local organizations. Our goal is to continue expanding the IL FORTE collection by shaping jewelry that tells real stories and allows those who wear them to carry a piece of the place they are connected to with them.
Are IL FORTE charms made of 925 Sterling Silver?
Yes. IL FORTE charms are made of 925 Sterling Silver, a precious material chosen for its quality, durability, and ability to highlight even the smallest details of our creations.
925 Sterling Silver is also used for the clasps of our Made in Italy woven leather bracelets, creating a combination of selected materials and meticulously crafted details.
Why do some pieces of jewelry have a burnished appearance?
Burnishing is a finish that darkens certain areas of the silver to better highlight the reliefs, engravings, and details of the jewelry.
Can the pieces of jewelry have slight differences between them?
Yes. Very minor variations may result from artisanal processing and finishing, and they help make each piece of jewelry unique.
What is the difference between the Monuments collection and the Symbols collection?
The Monuments Collection celebrates iconic places and architecture, while the Symbols collection gathers elements, traditions, and subjects with special cultural or personal significance.
Can I wear multiple charms together?
Sure! IL FORTE was created precisely with the idea of allowing you to create a personalized piece of jewelry, capable of telling something about you through the charms you choose to wear.
You can start, for example, with a bracelet to wear on your wrist and build it up piece by piece with the subjects you feel closest to your story: the charm of a place with which you have a special bond, a symbol that represents you, or a piece of jewelry that reminds you of a person, a moment, or an important experience.
You can choose to wear a single charm or combine more than one, creating an increasingly personal composition over time. Each added element thus becomes part of your story, turning the bracelet into a unique piece of jewelry built through places, symbols, memories, and bonds.
This is precisely the meaning of 'Compose your story': starting from a base and enriching it with what truly has value to you.
How can I purchase an IL FORTE piece of Jewelry?
You can purchase directly on our website ilforte.it by choosing the product and your desired variant and adding it to your cart. Alternatively, you can also find our jewelry at Gioielleria Pellegrineschi and IL FORTE Gioielli authorized retailers.
How can I know if my order has been confirmed?
After completing your purchase, you will receive a confirmation at the e-mail address provided during the order.
What are the Shipping costs?
Shipping costs are calculated automatically during checkout and are visible before order confirmation. Any promotions with free shipping will be indicated directly on the website.
How long does it take to receive my order?
Delivery times may vary depending on the destination and product availability. Delivery information is provided during the purchase process.
Can I make a return?
Yes. You have 30 days from receiving the item to request a return, in compliance with the conditions stated in our return policy.
How can I take care of a 925 sterling silver piece of jewelry?
To maintain the beauty of your IL FORTE Jewelry over time, we recommend storing it in a dry place, preferably inside its packaging, and cleaning it periodically with a soft cloth specifically designed for silver.
Over time, 925 Sterling Silver can naturally darken or oxidize. This is a completely normal phenomenon caused by the reaction of silver with air, moisture, skin pH, and certain substances it may come into contact with, such as perfumes, lotions, detergents, chlorine, or saltwater.
This color change does not compromise the quality of the jewelry and, in most cases, can be easily removed with proper cleaning, restoring the silver to its original brilliance.
To preserve it at its best, we also recommend avoiding prolonged contact with water, perfumes, and cosmetic products, and storing the jewelry separately from others to protect it from potential scratches
Can I wear the jewelry in the shower or at the beach?
To preserve its appearance for longer, we recommend avoiding prolonged contact with water, saltwater, chlorine, perfumes, and cosmetic products.
How can I contact you for assistance?
You can use the contact details found in the "Contact" section of our website. We are available to assist with product information, orders, and support—including via WhatsApp.